COVID-19 Protocol - Toronto Bridal Gown | Toronto Wedding Dress

COVID-19 Protocol

As we continue to navigate through the challenging circumstances together, we’re following the Public Health Agency of Canada guidance to ensure our guests and staff are as safe as possible.

Book An Appointment

We are only serving brides-to-be that have booked an appointment to ensure we have sufficient time to clean between appointments. We ask that the bride-to-be bring no more than 2 guests. We will be happy to let you connect our Wi-Fi to FaceTime or video chat to show your gown to your friends and family. Photography remains prohibited until the gown is purchased. If you do have to bring more than 2 guests, please contact us for a PRIVATE APPOINTMENT during the weekdays for availability.

Prior To Your Appointment

Please ensure that you are not experiencing any symptoms, have tested positive in the past 14 days, waiting for test results or in close contact with someone that has tested positive or is experiencing symptoms. We will be happy to reschedule you for a future appointment.

Each room will be sanitized between appointments and therefore can only accommodate guests as per appointment. Please arrive on time and not earlier as we may be in the process of cleaning.

During Your Appointment

Hand sanitizer will be provided to all guests at the door.

Proper facemask covering your nose and mouth is mandatory at all times. If you forget to bring a mask, please ask your consultant for one. We understand that wearing facemask may be difficult and uncomfortable, but for the safety of our staff and guests, wearing a mask is required.

As before, we provide sanitized slippers to our guests when they enter our boutique. You can bring your own personal clean indoor slippers if you prefer. No outdoor shoes are worn in the boutique.

As you are browsing for gowns, please let our associates know which ones you would like to try on as they will retrieve it from the rack.

Our associate will try to keep a distance of at least 2m from the bride-to-be and guests as much as possible. Please note that when putting on a gown, our associate will assist and a minimal distance of 2m cannot be achieved then.

For everyone’s safety who visits our boutique, we ask that you please respect these guidelines. These safety protocols are designed to ensure that everyone is safe and have the best bridal experience in our boutique. Thank you for your understanding in an unprecedented time.

As always, feel free to reach out to us via email [email protected] or phone 647-351-6588 if you have any questions or concerns. We look forward to helping you find your dream gown.

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